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The Ice Cream & Cookie Co.

Ice Cream Shop · Sheung Wan, Hong Kong · Scored September 10, 2026

Findable, with gaps a competitor can use.

Google Maps rank
#2 of 40
AI answers
3 of 12
Google rating
4★ · 142
Nearby rank
#1 of 6
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Visibility scorecard

Six dimensions, 100 points. Every line shows what we found and where — good and bad.

AI answers9/25
Which assistant named you, per question
best in citynear me tonightspecial dinner
ChatGPT●○·
Gemini···
Claude●··
DeepSeek●··
named younamed a neighbour insteadneither
Named, by language of the question
English3/12
Cantonese (繁)0/3
Mandarin (简)0/3

Guests in Hong Kong ask in English, Cantonese and Mandarin. The score uses the English answers; the Chinese ones show your blind spots in the other languages.

Google presence11/20
Rating against the AI floor3.5 → 5.0
3.54.04.55.0floor 4.3
you 4nearby
Reviews6/10
Last 5 reviews by dateoldest → newest
51
RepliedNo reply
Bookability0/15
From Google
From your website
From Instagram
Social10/15
Instagram followers vs nearby
The Ice Cream &…52,386Tartes & Pop7,782Ohlalagout30,368Goose’ Chocolate9,515Drool Froyo (Ce…10,758Mammy Pancake (…7,516
Posts per month vs nearby
The Ice Cream &…not foundTartes & Popnot foundOhlalagout0.1Goose’ Chocolatenot foundDrool Froyo (Ce…not foundMammy Pancake (…not found
Website & SEO9/15

Fixes, in order

Highest points first. Each one is something you or your team can do this month.

  1. Named in 3 of 12 AI answers (ChatGPT, Claude, DeepSeek). Inconsistent — a guest may or may not hear of you.AI answers
    +12 pts
  2. No online booking path at all — every guest has to call or message.Bookability
    +6 pts
  3. Asked about you by name, Perplexity gets part of the picture — cuisine or location is missing or wrong.AI answers
    +4 pts
  4. Rated 4 — below the 4.3 floor ChatGPT-class assistants usually require before recommending.Google presence
    +3 pts
  5. No Reserve a table button on your Google listing — the most direct booking path there is.Google presence
    +3 pts
  6. Your last 5 reviews average 2.4 — something recent is hurting you.Reviews
    +3 pts
  7. No booking link on Google.Bookability
    +3 pts
  8. No booking widget or link on your website.Bookability
    +3 pts

How you compare with 5 nearby restaurants

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Nearby ladder

Google presence and AI answers only — the dimensions we score for every venue.

#1
The Ice Cream & Cookie Co. · you4★ · 142 · AI 3/12
44
#2
Tartes & Pop4.9★ · 456 · AI 0/12
44
#3
Mammy Pancake (Sheung Wan)4.2★ · 388 · AI 1/12
42
#4
Goose’ Chocolate4.5★ · 119 · AI 0/12
33
#5
Drool Froyo (Central)4.4★ · 345 · AI 0/12
33
#6
Ohlalagout4★ · 155 · AI 0/12
31

What the assistants said

The exact answers, with your name and your neighbours' names highlighted. This is what a guest reads.

Asked about you by name, Perplexity said:Named you
The Ice Cream & Cookie Co. in Hong Kong is a **dessert-focused** spot, best known for **ice cream sandwiches** and other sweet items rather than full meals.[2][11][13] It is in **Sheung Wan** on **Gough Street**, a central Hong Kong neighbourhood known for food and shopping; some sources also describe it as being in the broader Central/Sheung Wan area.[1][6][14] Its cuisine is mainly **Western-style desserts** with an **Asian-inspired** twist, including flavors such as **kaya French toast, churros, warm cookie skillet, pandan coconut, miso maple walnut, black sesame mochi, and mango mochi**.[2][13][19] The Hong Kong location also offers items like ice cream scoops, pints, drinks, and some dine-in desserts.[11][14] On reservations: I **don’t see any source here saying it accepts reservations**, and the available listings only show location, hours, and menu details.[1][3][6][10] So I can’t confirm reservations from the information provided.
ChatGPTNamed you
Asked: “What are the best Dessert restaurants in Hong Kong? Give me a ranked list of 5 with the restaurant names.”
Here’s a ranked list of 5 highly regarded dessert restaurants in Hong Kong: 1. **Oddies Foodies** — Famous for Hong Kong-style egg waffles served with creative ice cream flavors, especially in Mong Kok. 2. **Kai Kai Dessert** — A Michelin Bib Gourmand-recognized institution known for traditional Cantonese desserts such as sesame soup and mango sago. 3. **Via Tokyo** — Popular for Japanese matcha desserts, including matcha soft serve, parfaits, and cakes. 4. **Honeymoon Dessert** — A well-known chain specializing in mango sago, herbal jelly, tofu pudding, and other modern Chinese desserts. 5. **Yee Shun Milk Company** — Best known for its silky steamed milk pudding, a classic Hong Kong dessert experience.
ChatGPTDidn't name you
Asked: “I'm in Sheung Wan, Hong Kong tonight. Recommend 5 Dessert restaurants nearby. Names only, one per line.”
Oddies Foodies Honeymoon Dessert Tong Pak Fu Via Tokyo Mammy Pancake
ChatGPTDidn't name you
Asked: “Recommend 5 Dessert restaurants in Hong Kong for a special dinner with friends. Names and a one-line reason each.”
- **2am:dessertbar Hong Kong** — An artistic, high-end dessert tasting experience with inventive plated creations and cocktails. - **Sift Dessert Bar** — Elegant cakes, pastries, and plated desserts in a polished setting ideal for a celebratory evening. - **The Cakery** — Beautifully presented cakes and refined sweet treats that work well for a stylish group gathering. - **Tong Pak Fu** — Modern takes on classic Hong Kong and Chinese desserts, with plenty of shareable options. - **Oddies Foodies** — Playful Hong Kong–style egg waffles paired with creative gelato, perfect for a relaxed and fun night out.
GeminiDidn't name you
Asked: “What are the best Dessert restaurants in Hong Kong? Give me a ranked list of 5 with the restaurant names.”
Here is a ranked list of the 5 best dessert spots in Hong Kong, spanning traditional Cantonese sweet soups to modern, high-end pastry: 1. **Bakehouse** * **Why it’s ranked #1:** Founded by former Four Seasons pastry chef Grégoire Michaud, Bakehouse is a Hong Kong phenomenon. While technically an artisan bakery, its sourdough egg tarts and hazelnut brioche doughnuts are widely considered the best sweet treats in the city, commanding daily queues across its locations. 2. **Kai Kai Dessert (佳佳甜品)** * **Why it’s ranked #2:** A perennial Michelin Bib Gourmand recipient in Jordan, Kai Kai is the definitive spot for traditional Cantonese *tong sui* (sweet soup). It offers unbeatable quality, nostalgia, and value, famous for its velvety black sesame soup, ginger sweet potato soup, and glutinous rice dumplings. 3. **Chubby Bakery (灣仔)** * **Why it’s ranked #3:** Specializing in modern, over-the-top confections, Chubby Bakery is famous for introducing Hong Kong to massive, gooey, Levain-style cookies and decadent filled mochi/choux buns. It ranks high for those craving rich, Western-style indulgence. 4. **Shari Shari Kakigori House** * **Why it’s ranked #4:** Hong Kong's undisputed champion of Japanese shaved ice (*kakigori*). Located in Causeway Bay and Central, it serves massive bowls of feather-light, cloud-like ice imported from Japan, drenched in house-made syrups like Uji Matcha, Black Sesame, and Strawberry Special. 5. **Luk Lam Dessert (綠林甜品)** * **Why it’s ranked #5:** A Sham Shui Po institution with over 40 years of history. Luk Lam bridges the gap between old-school and new-school dessert culture, serving classic hot soups (like walnut and red bean) alongside modern favorites like mango sago pomelo and tofu pudding with customizable toppings.
GeminiDidn't name you
Asked: “I'm in Sheung Wan, Hong Kong tonight. Recommend 5 Dessert restaurants nearby. Names only, one per line.”
Shari Shari Kakigori House Ganto Gelato Yuen Kee Dessert Gelato Messina Matchali
GeminiDidn't name you
Asked: “Recommend 5 Dessert restaurants in Hong Kong for a special dinner with friends. Names and a one-line reason each.”
Here are 5 dessert restaurants in Hong Kong perfect for a special gathering with friends: 1. **Sevva (Central)** *Famous for its whimsical signature crunch cakes, sophisticated sweets, and a stunning rooftop terrace overlooking Victoria Harbour.* 2. **Dalloyau (Admiralty / Tsim Sha Tsui)** *Offers centuries of French royal pastry heritage with exquisite, decadent pastries served in an elegant Parisian bistro setting.* 3. **Cobee (Sheung Wan)** *A chic, minimalist dessert bar renowned for its theatrical, multi-course plated dessert tasting menus that will impress any foodie.* 4. **Lady M (Central / Tsim Sha Tsui)** *Ideal for groups who love light, refined sweets, serving world-class Mille Crêpes cakes in a bright, upscale boutique atmosphere.* 5. **The Drawing Room at The St. Regis (Wan Chai)** *Delivers a luxurious, bespoke dessert trolley experience paired with artisanal teas and cocktails in an ultra-glamorous dining room.*
ClaudeNamed you
Asked: “What are the best Dessert restaurants in Hong Kong? Give me a ranked list of 5 with the restaurant names.”
# Top 5 Dessert Restaurants in Hong Kong 1. **Lady M** - Famous for French-Japanese castella cakes and artisanal desserts; elegant presentation and refined flavors 2. **Publique** - Acclaimed French patisserie offering exquisite pastries, macarons, and seasonal desserts with premium ingredients 3. **Adriano Zumbo** - Renowned for innovative modern desserts and patisserie; visually stunning creations with bold flavors 4. **Forty Licks** - Specialty ice cream shop featuring unique, high-quality flavors with a focus on natural ingredients and creativity 5. **Choco-Late** - Dedicated chocolate dessert destination offering chocolate cakes, truffles, and chocolate-forward creations --- **Note:** Restaurant rankings are subjective and can change due to openings, closures, or changes in quality. I'd recommend checking recent reviews on platforms like Google Maps, Michelin Guide, or local Hong Kong food blogs for the most current information, as the dining scene is quite dynamic. Availability and locations may also vary.
ClaudeDidn't name you
Asked: “I'm in Sheung Wan, Hong Kong tonight. Recommend 5 Dessert restaurants nearby. Names only, one per line.”
# Sheung Wan Dessert Restaurants Hui Lau Shan Homemade Dessert Beard Papa Le Dessert Dessert Storm *Note: Please verify current locations and operating hours before visiting, as this information may have changed.*
ClaudeDidn't name you
Asked: “Recommend 5 Dessert restaurants in Hong Kong for a special dinner with friends. Names and a one-line reason each.”
# 5 Dessert Restaurants in Hong Kong 1. **Theobroma Cacao** - Japanese cacao specialist offering artistic chocolate creations and innovative desserts. 2. **Amber** - Michelin-starred French fine dining where exquisite desserts are a showcase of culinary mastery. 3. **L'Envol** - Éric Ripert's contemporary French restaurant with beautifully crafted, refined dessert courses. 4. **8½ Otto e Mezzo Bombana** - Michelin-starred Italian fine dining featuring elegant Italian-inspired sweet endings. 5. **Écrire** - Dedicated French patisserie and dessert bar perfect for an indulgent, intimate gathering with premium pastries and plated desserts. *Note: Some of these are full fine dining experiences where desserts are standout courses rather than dessert-only venues. For a purely dessert-focused special occasion, Theobroma Cacao or Écrire would be ideal choices.*
DeepSeekNamed you
Asked: “What are the best Dessert restaurants in Hong Kong? Give me a ranked list of 5 with the restaurant names.”
Here is a ranked list of the 5 best dessert restaurants in Hong Kong, based on a combination of culinary innovation, reputation, and uniqueness. 1. **VEA Dessert Room** (Central) - *The pinnacle of fine-dining desserts; a multi-sensory, theatrical experience by Chef Vicky Cheng.* 2. **Oddies** (Sheung Wan & Causeway Bay) - *Famous for its "Egglet Waffle" ice cream creations, blending classic Hong Kong street food with premium gelato.* 3. **Yee Shun Milk Company** (Multiple locations) - *The gold standard for traditional steamed milk pudding, a simple but perfect Hong Kong classic.* 4. **Sweet Dreams** (Tsim Sha Tsui) - *Known for its extraordinarily tall, jiggly Japanese-style soufflé pancakes that are light and airy.* 5. **18 Grams** (Multiple locations) - *A specialist in artisanal, single-origin gelato with creative local flavors like Osmanthus and Pu'er tea.*
DeepSeekDidn't name you
Asked: “I'm in Sheung Wan, Hong Kong tonight. Recommend 5 Dessert restaurants nearby. Names only, one per line.”
源記甜品專家 玉葉甜品 公利甜品 嚐囍甜品 糖水雄
DeepSeekDidn't name you
Asked: “Recommend 5 Dessert restaurants in Hong Kong for a special dinner with friends. Names and a one-line reason each.”
1. **Sweet Dynasty** – Classic Hong Kong-style sweet soups and pastries in a cozy, traditional setting perfect for a nostalgic dessert dinner. 2. **Lady M** – Exquisite, paper-thin layered crepe cakes that are as elegant as they are delicious, ideal for a refined celebration. 3. **Dessert Kitchen** – Famous for its jiggly, melt-in-your-mouth soufflé pancakes that make for a playful and shareable dessert experience. 4. **Via Tokyo** – Premium matcha and hojicha parfaits, soft serve, and lattes, offering a Japanese twist in a chic, minimalist space. 5. **Shari Shari** – Light, fluffy Japanese shaved ice with creative toppings—a refreshing, Instagram-worthy way to end a special dinner.
DeepSeek · Cantonese (繁)Didn't name you
Asked: “Hong Kong最好嘅Dessert餐廳係邊幾間?請排名列出5間,寫出餐廳名。”
以下是香港5間最受好評的甜品餐廳排名(以本地口碑及國際評分為準): 1. **佳佳甜品** - 連續多年獲米芝蓮街頭小食推薦,主打傳統中式糖水,招牌「芝麻糊」「楊枝甘露」濃郁細滑。 2. **帝苑餅店** - 五星級酒店餅房,以「拿破崙蛋糕」聞名,酥皮層次分明,奶油輕盈不膩,需提前預訂。 3. **Lady M** - 紐約過江龍千層蛋糕專門店,招牌「抹茶千層」及「伯爵茶千層」薄如蟬翼,口感綿密。 4. **甜姨姨** - 港式創意甜品店,招牌「榴槤水晶珠」使用新鮮貓山王果肉,「木桶豆腐花」滑嫩帶焦香。 5. **澳洲牛奶公司** - 老字號港式甜品店,以「燉奶」「蛋白燉鮮奶」聞名,質地絲滑,奶香濃郁,每日新鮮製作。
DeepSeek · Cantonese (繁)Didn't name you
Asked: “我今晚喺Hong KongSheung Wan,推薦5間附近嘅Dessert餐廳。只需要餐廳名,一行一間。”
甜牙牙 源記甜品專家 糖水雄 公和荳品廠 泰昌餅家
DeepSeek · Cantonese (繁)Didn't name you
Asked: “想同朋友喺Hong Kong食一餐特別嘅晚飯,推薦5間Dessert餐廳,每間一句原因。”
1. **Soul Food(中环)**:必试其分子料理甜品,将港式糖水以液氮、泡沫等手法重新演绎,视觉与味觉同样震撼。 2. **佳佳甜品(佐敦)**:传统芝麻糊与杏仁茶做到极致,暖胃又暖心,是经典港式糖水的不二之选。 3. **Lady M(尖沙咀)**:招牌千层蛋糕如艺术品般层次分明,搭配落地窗海景,适合打卡与优雅约会。 4. **JUNO(铜锣湾)**:主打日式刨冰与创意甜品,巨型冰山淋上抹茶或芋泥酱,口感绵密且造型吸睛。 5. **茶家(上环)**:以茶入馔的甜品店,抹茶熔岩蛋糕配焙茶雪糕,茶香浓郁,氛围恬静如隐世茶室。
DeepSeek · Mandarin (简)Didn't name you
Asked: “Hong Kong最好的Dessert餐厅有哪些?请按排名列出5家,写出餐厅名称。”
以下是香港最受欢迎的5家甜品餐厅排名(按口碑及知名度排序): 1. **佳佳甜品** 2. **聪嫂甜品** 3. **义顺牛奶公司** 4. **澳洲牛奶公司** 5. **满记甜品**
DeepSeek · Mandarin (简)Didn't name you
Asked: “我今晚在Hong KongSheung Wan,推荐5家附近的Dessert餐厅。只要餐厅名称,一行一家。”
1. 佳佳甜品 2. 嚐甜品 3. 甜姨姨 4. 糖水雄 5. 大班甜品
DeepSeek · Mandarin (简)Didn't name you
Asked: “想和朋友在Hong Kong吃一顿特别的晚餐,推荐5家Dessert餐厅,每家一句理由。”
1. **Vive Cake Boutique** — 以精緻法式蛋糕和夢幻主題甜點聞名,適合打卡慶祝。 2. **甜藝家** — 招牌「朱古力軟心蛋糕」即叫即焗,流心效果驚喜滿分。 3. **Hara Dessert** — 主打日式刨冰與和風甜品,口感細膩,環境清幽。 4. **Joyful Dessert House** — 多次獲米其林推薦,招牌芒果拿破崙層次豐富,性價比高。 5. **Sugar (Bar de Dessert)** — 位於中環高層,可邊享創意甜品邊俯瞰維港夜景,氣氛浪漫。

Latest Google reviews

Newest ten: recency, replies, and what guests keep mentioning.

Last review
2 months ago
Reply rate
5/5
Last 5 average
2.4★
★☆☆☆☆ · Aug 28, 2026Replied

個grape fruit soda somehow 苦嘅仲要69蚊?啲雪糕攞嚟又已經溶跟,仲要大熱天時連杯水都無得飲,直接噠句“水29蚊”。

★☆☆☆☆ · Aug 17, 2026Replied

Very bad The ice cream didn’t mix well, and too sweet artificial

★☆☆☆☆ · Aug 15, 2026Replied

琴晚食完泰奶味雪糕 半夜食物中毒入醫院

★★★★★ · Aug 15, 2026Replied

—

★★★★☆ · Aug 10, 2026Replied

The ice cream and cookies were delicious but the ice cream is so soft that it is already melting by the time you bite into it. Compared to a traditional ice-cream sandwich where the ice-cream is harder and more frozen, making it easier to bite into with the cookie, this sandwich

Guests keep mentioning

chocolate chip cookie×12mochi×22upstairs seating×3ice cream sandwich×22texture combo×17thai tea×5white peach oolong milk cap×3peanut butter mochi ice cream×3

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