Terrible customer service. I had to state my toppings and sauces twice, and the order was still completely messed up. Both employees were noticeably impatient and gave off a very unwelcoming vibe.
Visibility scorecard
Six dimensions, 100 points. Every line shows what we found and where — good and bad.
Which assistant named you, per question
best in citynear me tonightspecial dinner
ChatGPT–––
Gemini–––
Claude–––
DeepSeek·–·
named younamed a neighbour insteadneither
Named, by language of the question
English0/2
Cantonese (繁)0/3
Mandarin (简)0/3
Guests in Hong Kong ask in English, Cantonese and Mandarin. The score uses the English answers; the Chinese ones show your blind spots in the other languages.
Rating against the AI floor3.5 → 5.0
you 3nearby
Last 10 reviews by dateoldest → newest
RepliedNo reply
From Google
From your website
From Instagram
Instagram followers vs nearby
Posts per month vs nearby
Fixes, in order
Highest points first. Each one is something you or your team can do this month.
- Not named in any of 2 AI answers. When a guest asks an assistant for a place like yours, you are not in the conversation.AI answers+17 pts
- No online booking path at all — every guest has to call or message.Bookability+6 pts
- Rated 3 — below the 4.3 floor ChatGPT-class assistants usually require before recommending.Google presence+5 pts
- Asked about you by name, Perplexity gets part of the picture — cuisine or location is missing or wrong.AI answers+4 pts
- Fewer than 30 Google reviews.Google presence+4 pts
- Not in the first two pages of Google Maps for “restaurant Choi Hung Hong Kong”.Google presence+4 pts
- No reply to any of your last 10 reviews.Reviews+4 pts
- No Reserve a table button on your Google listing — the most direct booking path there is.Google presence+3 pts
How you compare with 5 nearby restaurants
Same checks on the restaurants Google lists next to you for “restaurant Choi Hung Hong Kong”. This is the part we ask an email for.
🔒 Unlock the comparison and weekly tracking
Nearby ladder
Google presence and AI answers only — the dimensions we score for every venue.
#1
Kam Pik Restaurant4★ · 777 · AI 0/2
36#2
新志興至尊燒鵝大王 Supreme Roast Goose King3.6★ · 1,395 · AI 0/2
33#3
Choi Hung Estate3.8★ · 402 · AI 0/2
31#4
Choi Hung4★ · 337 · AI 0/2
27#6
SUBWAY @Choi Hung · you3★ · 27 · AI 0/2
18What the assistants said
The exact answers, with your name and your neighbours' names highlighted. This is what a guest reads.
**SUBWAY @Choi Hung** is a Subway sandwich shop in Choi Hung, Kowloon, so the cuisine is **Western fast food / sandwiches**, with items like subs, salads, and some vegetarian options.[2][5][8] The neighbourhood is **Choi Hung**, next to **Choi Hung MTR Station** in Kowloon; OpenRice lists it as about a 1-minute walk from Exit A3, which places it in a very transit-oriented area rather than a standalone dining district.[2][5][10] It **does not appear to take reservations** in the sources I found; the listings I checked mention opening hours, phone number, delivery, Wi‑Fi, and other details, but none indicate a reservation option.[2][5] If you want, I can also describe its typical menu items or give a quick sense of the area around Choi Hung Station.
Asked: “What are the best restaurants in Hong Kong? Give me a ranked list of 5 with the restaurant names.”
Here’s a ranked list of 5 standout restaurants in Hong Kong, combining Michelin pedigree, local reputation, and dining experience: 1. **Lung King Heen** – Four Seasons Hotel Hong Kong *The world’s first Michelin 3-star Cantonese restaurant; famous for dim sum and refined seafood.* 2. **Caprice** – Four Seasons Hotel Hong Kong *Michelin 3-star French fine dining with stunning Victoria Harbour views and an exceptional wine cellar.* 3. **8½ Otto e Mezzo Bombana** – Landmark Alexandra *Michelin 3-star Italian restaurant by “King of Truffles” Umberto Bombana; renowned for white truffle dishes.* 4. **Amber** – The Landmark Mandarin Oriental *Michelin 2-star contemporary French restaurant; innovative, artful plates and impeccable service.* 5. **Tim Ho Wan** – Various locations (original in Mong Kok) *The famous Michelin-starred dim sum chain; budget-friendly but legendary for its baked BBQ pork buns.* These range from ultra-luxury tasting menus to beloved local classics—so you can pick based on your mood and budget.
Asked: “Recommend 5 restaurants in Hong Kong for a special dinner with friends. Names and a one-line reason each.”
1. **Lung King Heen** – The world’s first Michelin three-star Chinese restaurant, offering exquisite dim sum and harbour views. 2. **VEA** – A modern tasting-menu experience blending French technique with Chinese ingredients, perfect for a memorable night. 3. **Duddell’s** – Stylish Cantonese fine dining in an art-filled setting, great for sharing dishes with friends. 4. **Carbone** – Glamorous New York–Italian vibe with tableside classics, ideal for a lively, celebratory dinner. 5. **The Chairman** – Farm-to-table Cantonese cuisine with legendary steamed flowery crab, a true Hong Kong icon.
Asked: “Hong Kong最好嘅餐廳係邊幾間？請排名列出5間，寫出餐廳名。”
根據香港的餐飲口碑、米其林星級及本地食評，以下為5間被認為是「最好」的餐廳（排名不分先後，因口味主觀，但以國際知名度及品質為參考）： 1. **龍景軒**（中環四季酒店） - 全球首家獲米其林三星的中菜廳，招牌點心與粵菜精緻。 2. **Amber**（中環置地文華東方酒店） - 多次入選「亞洲50最佳餐廳」，現代法式料理，因裝修後調整風味而廣受好評。 3. **Caprice**（中環四季酒店） - 米其林三星法式餐廳，主打頂級海鮮與葡萄酒搭配。 4. **一樂燒鵝**（中環） - 米其林一星平民燒鵝店，皮脆肉嫩，性價比極高。 5. **大班樓**（上環） - 被譽為「香港最佳粵菜私房菜」，傳統風味融合創新，曾獲亞洲50最佳餐廳前列。 以上名單涵蓋高端與地道選擇，可根據預算及喜好挑選。當然還有其他優秀嘅選擇，例如「8½ Otto e Mezzo Bombana」（意菜）或「添好運」（平價點心），但若以「最好」綜合評價，上述5間較具代表性。
Asked: “我今晚喺Hong KongChoi Hung，推薦5間附近嘅餐廳。只需要餐廳名，一行一間。”
1. 方榮記沙嗲牛肉專家 2. 九記清湯腩 3. 彩虹甜品屋 4. 新華茶餐廳 5. 潮發粥麵
Asked: “想同朋友喺Hong Kong食一餐特別嘅晚飯，推薦5間餐廳，每間一句原因。”
1. **8½ Otto e Mezzo Bombana**：米其林三星，正宗意大利菜，環境浪漫，適合特別慶祝。 2. **大班樓**：新派粵菜，選用本地食材入饌，味道層次豐富，令人驚喜。 3. **Aqua**：高空景觀餐廳，維港夜景配創意日意料理，氣氛一流。 4. **The Drawing Room**：私房菜體驗，廚師桌邊即席烹調，互動感強。 5. **镛楼**：百年歷史建築內品嚐懷舊粵菜，每道菜都充滿故事。
Asked: “Hong Kong最好的餐厅有哪些？请按排名列出5家，写出餐厅名称。”
香港作为美食之都，餐厅选择丰富，但“最佳”排名常因个人口味和评价标准而异。以下是根据米其林星级、国际声誉及本地口碑综合推荐的5家顶级餐厅（排名不分先后）： 1. **龙景轩**（四季酒店） - 全球首家获米其林三星的中餐厅，以精致粤菜和点心闻名，招牌菜包括鲍鱼酥、龙带玉梨香。 2. **8½ Otto e Mezzo Bombana** - 米其林三星意大利餐厅，主厨白松露之王的白松露意面、米兰式小牛扒备受赞誉。 3. **Amber**（置地文华东方酒店） - 现代法式料理，曾获米其林二星，以北海道海胆、红菜头啫喱等创意菜品著称，环境优雅。 4. **大班楼** - 本地老饕最爱的中菜馆，主打传统粤菜，如鸡油花雕蒸花蟹、炭火厚切叉烧，曾获亚洲最佳餐厅称号。 5. **Caprice**（四季酒店） - 米其林三星法餐厅，坐拥维港海景，主打经典法式海鲜与精选芝士，推荐招牌鱼子酱配龙虾冻。 **提示**：部分餐厅需提前数月预订，且菜单可能随季节调整。若预算有限，可尝试这些餐厅的午市套餐或点心时段。
Asked: “我今晚在Hong KongChoi Hung，推荐5家附近的餐厅。只要餐厅名称，一行一家。”
金记冰室 银龙咖啡茶座 新香园（坚记） 华嫂冰室 方荣记饭店
Asked: “想和朋友在Hong Kong吃一顿特别的晚餐，推荐5家餐厅，每家一句理由。”
以下是5家适合在Hong Kong享用特别晚餐的餐厅推荐，每家附上一句理由： 1. **龙景轩** —— 全球首家米其林三星中餐厅，坐拥维港夜景，粤菜精致到每一口都像艺术品。 2. **8½ Otto e Mezzo Bombana** —— 意大利三星名厨的招牌之作，白松露意面是令人难忘的奢华体验。 3. **大班楼** —— 本地人心中最佳粤菜之一，炭火脆皮烧鹅和鸡油花蟹糯米饭是经典中的经典。 4. **Chaat** —— 新派印度菜的天花板，街头风味与高级食材碰撞出惊艳的香料魔法。 5. **The Aubrey** —— 日式居酒屋风格的屋顶餐厅，鸡尾酒搭配维港天际线，氛围感拉满。
Latest Google reviews
Newest ten: recency, replies, and what guests keep mentioning.
Last review
6 months ago
Reply rate
0/10
Last 10 average
2.1★
—
Love subway as always not the customer service I was there 20 mins before closing they had it all packed up and gave an attitude and when I offered to pay in cash they said they have already counted the money so I had to pay by Octopus .
Subject: Complaint Regarding Poor Service at Choi Hung MTR Station on October 4, 2025 Dear Subway Customer Service Team, I am writing to formally complain about the unsatisfactory service I experienced at the Subway branch located in Choi Hung MTR Station on October 4, 2025, at
You need to exit from MTR for this shop.
Google results for your name
What a guest sees on Google's first page for “SUBWAY @Choi Hung Hong Kong”.
DirectoriesOpenRice#1
Press & blogsChoi Hung station#4 · Choi Hung Hong Kong Subway Station Editorial Image#7 · Choi Hung Station#9
Socialnone found
Forumsnone found
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