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BIGPACK Cafe

restaurants · Kowloon, Hong Kong · Scored September 10, 2026

Most guests asking around will not hear your name.

Google Maps rank
#24 of 39
AI answers
0 of 12
Google rating
3.8★ · 193
Nearby rank
#5 of 6
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Visibility scorecard

Six dimensions, 100 points. Every line shows what we found and where — good and bad.

AI answers0/25
Which assistant named you, per question
best in citynear me tonightspecial dinner
ChatGPT·○·
Gemini·○·
Claude···
DeepSeek·○·
named younamed a neighbour insteadneither
Named, by language of the question
English0/12
Cantonese (繁)0/3
Mandarin (简)0/3

Guests in Hong Kong ask in English, Cantonese and Mandarin. The score uses the English answers; the Chinese ones show your blind spots in the other languages.

Google presence7/20
Rating against the AI floor3.5 → 5.0
3.54.04.55.0floor 4.3
you 3.8nearby
Reviews0/10
Last 10 reviews by dateoldest → newest
51
RepliedNo reply
Bookability0/15
From Google
From your website
From Instagram
Social8/15
Instagram followers vs nearby
BIGPACK Cafe852Lucky Ristorante696PizzaExpress (M…14,715Pizza Maru (Lan…4,494Alice Pizza - L…6,524Dough Bros. Piz…54,861
Posts per month vs nearby
BIGPACK Cafenot foundLucky Ristorantenot foundPizzaExpress (M…not foundPizza Maru (Lan…not foundAlice Pizza - L…not foundDough Bros. Piz…not found
Website & SEO10/15

Fixes, in order

Highest points first. Each one is something you or your team can do this month.

  1. Not named in any of 12 AI answers. When a guest asks an assistant for a place like yours, you are not in the conversation.AI answers
    +17 pts
  2. Asked about you by name, Perplexity doesn't know you or describes you wrongly.AI answers
    +8 pts
  3. No online booking path at all — every guest has to call or message.Bookability
    +6 pts
  4. Rated 3.8 — below the 4.3 floor ChatGPT-class assistants usually require before recommending.Google presence
    +5 pts
  5. No reply to any of your last 10 reviews.Reviews
    +4 pts
  6. #24 of 39 on Google Maps for “Pizza restaurant Mong Kok Hong Kong” — below the first three a guest sees.Google presence
    +3 pts
  7. No Reserve a table button on your Google listing — the most direct booking path there is.Google presence
    +3 pts
  8. No Google review in the last three months.Reviews
    +3 pts

How you compare with 5 nearby restaurants

Same checks on the restaurants Google lists next to you for “Pizza restaurant Mong Kok Hong Kong”. This is the part we ask an email for.

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Nearby ladder

Google presence and AI answers only — the dimensions we score for every venue.

#1
PizzaExpress (Mong Kok)3.8★ · 788 · AI 3/12
40
#3
Pizza Maru (Langham Place)3.9★ · 181 · AI 3/12
29
#4
Lucky Ristorante4.1★ · 177 · AI 0/12
24
#5
BIGPACK Cafe · you3.8★ · 193 · AI 0/12
16
#6
Alice Pizza - Langham Place3.7★ · 32 · AI 0/12
16

What the assistants said

The exact answers, with your name and your neighbours' names highlighted. This is what a guest reads.

Asked about you by name, Perplexity said:Named you
BIGPACK Cafe is a **Mong Kok** restaurant in Hong Kong, located at **Shop 215, 2/F, THE FOREST, 17 Nelson Street**, near Mong Kok MTR Station. The official materials describe it as a café highlighted by **signature cheese fondue and raclette**, and other listings/reviews describe its food as **German / Western** with some **Italian** and broader international items as well.[2][6][7][11] On **cuisine**, the most consistently supported description is **European-style café dining**, especially **German-style dishes** and **cheese fondue/raclette**; OpenRice also lists items such as German pork knuckle and mentions Western, hamburger, and Southeast Asian dishes.[1][2][7][15] On the **neighbourhood**, it is in **Mong Kok**, specifically in **THE FOREST** on Nelson Street, in the sneaker/shopping district around Mong Kok.[2][9][13] It **does take reservations**: the store page says “Tel: 2388-5408 (make a reservation),” and OpenRice lists “Phone Reservation” in its details.[4][11] If you want, I can also give you a very short “what to expect” summary based on reviews.
ChatGPTDidn't name you
Asked: “What are the best Pizza restaurants in Hong Kong? Give me a ranked list of 5 with the restaurant names.”
Here’s a strong **ranked list of 5 pizza restaurants in Hong Kong**: 1. **Fiata by CDE** — Excellent Neapolitan-style pizzas with a light, charred crust; locations in Central and Wan Chai. 2. **Pizzeria Jacomax** — Popular for authentic Neapolitan pizzas and quality Italian ingredients. 3. **Paisano’s Pizzeria** — A go-to for New York–style slices and generous, casual comfort food. 4. **LucAle** — Well-regarded Italian restaurant in Sai Ying Pun with excellent wood-fired pizzas. 5. **CIAK – All Day Italian** — Reliable Italian-style pizzas in a stylish Central setting. Restaurant rankings are subjective, and opening hours or locations may change, so it’s worth checking before visiting.
ChatGPTDidn't name you
Asked: “I'm in Mong Kok, Hong Kong tonight. Recommend 5 Pizza restaurants nearby. Names only, one per line.”
Paisano’s Pizza Pizza Maru PizzaExpress Pizza Hut The Pizza Factory
ChatGPTDidn't name you
Asked: “Recommend 5 Pizza restaurants in Hong Kong for a special dinner with friends. Names and a one-line reason each.”
- **Fiata by Salvatore Fiata — Central**: Award-winning pizzaiolo, excellent Neapolitan-style pizzas, and a polished setting for a celebratory meal. - **CIAK – In the Kitchen — Central**: A stylish Italian restaurant known for refined pizzas, antipasti, and an extensive wine list. - **Mercato — Wan Chai**: A lively, modern Italian spot with quality wood-fired pizzas and plenty of shareable dishes. - **Pizzeria Jacomax — Central**: A cozy choice for authentic Neapolitan pizza with beautifully blistered crusts and classic toppings. - **La Camionetta — Kennedy Town**: A relaxed but high-quality pizzeria offering excellent sourdough-style pizzas—ideal for a convivial dinner with friends.
GeminiDidn't name you
Asked: “What are the best Pizza restaurants in Hong Kong? Give me a ranked list of 5 with the restaurant names.”
Here is a ranked list of the 5 best pizza restaurants in Hong Kong: 1. **Fiata by Salvatore Fiata** 2. **The Pizza Bar on 38th** 3. **Little Napoli** 4. **Emmer Pizzeria & Café** 5. **Motorino**
GeminiDidn't name you
Asked: “I'm in Mong Kok, Hong Kong tonight. Recommend 5 Pizza restaurants nearby. Names only, one per line.”
Dough Bros. Pizza & Doughnuts PizzaExpress Pizza Maru Amaroni's Pizza Hut
GeminiDidn't name you
Asked: “Recommend 5 Pizza restaurants in Hong Kong for a special dinner with friends. Names and a one-line reason each.”
Here are 5 top pizza restaurants in Hong Kong for a special dinner with friends: 1. **Fiata by Salvatore Fiata (Central)** *Consistently ranked among the best pizzerias in Asia, offering world-class, authentic Neapolitan pizzas in a lively, upscale setting.* 2. **BACI Trattoria & Bar (Lan Kwai Fong)** *Features award-winning pizzas, great cocktails, and a high-energy vibe that makes it perfect for a fun night out with friends.* 3. **Motorino (SoHo or Wan Chai)** *A beloved Hong Kong staple serving reliably fantastic Brooklyn-Neapolitan wood-fired pizzas in a warm, bustling neighborhood atmosphere.* 4. **The Pizza Project (Central or Wan Chai)** *Offers delicious, inventive pizzas with a fantastic, budget-friendly tasting menu concept that is tailor-made for group sharing.* 5. **FalconE (IFC Mall, Central)** *Boasts chic, high-end retro decor and superb Neo-Neapolitan pizzas, making it the ideal spot for a dressier, celebratory get-together.*
ClaudeDidn't name you
Asked: “What are the best Pizza restaurants in Hong Kong? Give me a ranked list of 5 with the restaurant names.”
# Top 5 Pizza Restaurants in Hong Kong 1. **Grissini** - Italian fine dining in Peninsula Hotel known for authentic wood-fired pizzas and premium Italian cuisine 2. **Franco's** - Long-established Italian favorite in Central, famous for traditional pizzas and classic Italian fare 3. **Isola Bar + Grill** - Modern Italian restaurant with excellent pizzas and contemporary ambiance in Central 4. **Manzo** - Italian steakhouse and pizzeria in Sheung Wan offering quality Neapolitan-style pizzas alongside meat dishes 5. **Basilico** - Italian casual dining chain with consistently good wood-fired pizzas and welcoming atmosphere across multiple locations --- **Note:** Restaurant rankings can vary based on current reviews, seasonal changes, and personal preferences. I'd recommend checking recent reviews on Google Maps, OpenRice, or Michelin Guide Hong Kong for the most up-to-date ratings and information, as dining scenes change frequently. You might also want to consider your preferred pizza style (Neapolitan, New York, Sicilian, etc.) when choosing.
ClaudeDidn't name you
Asked: “I'm in Mong Kok, Hong Kong tonight. Recommend 5 Pizza restaurants nearby. Names only, one per line.”
I appreciate the specific request, but I should be honest: my information is from April 2024, and restaurants in Hong Kong change frequently (closures, relocations, name changes). I can't reliably guarantee which pizza places are currently open in Mong Kok tonight. I'd recommend checking: - **Google Maps** (search "pizza near Mong Kok" with current reviews) - **OpenRice** (Hong Kong's main dining app) - **Yelp** or **TripAdvisor** These will show you what's actually open right now with current hours and reviews.
ClaudeDidn't name you
Asked: “Recommend 5 Pizza restaurants in Hong Kong for a special dinner with friends. Names and a one-line reason each.”
# 5 Pizza Restaurants in Hong Kong for Special Dinners 1. **Capriccio** – Iconic venue with classic Italian pizza and romantic ambiance in Central. 2. **Pizzeria Beddia** – Authentic wood-fired Neapolitan pizza with imported ingredients and quality standards. 3. **L'Operetta** – Upscale Italian spot offering refined pizza alongside excellent wines and service. 4. **Grappas** – Sophisticated Italian wine bar with creative pizzas and a curated wine list. 5. **Osteria Marche** – Cozy neighborhood gem featuring traditional Italian pizza in an intimate setting. **Tip:** Book ahead during weekends, and consider venues in Central, SoHo, or Causeway Bay for convenient locations with good dining scenes nearby.
DeepSeekDidn't name you
Asked: “What are the best Pizza restaurants in Hong Kong? Give me a ranked list of 5 with the restaurant names.”
Here are the top 5 pizza restaurants in Hong Kong, ranked based on consistency, dough quality, and overall reputation: 1. **Fiata Pizza** – Widely considered the best Neapolitan pizza in the city, with a perfectly charred, airy crust and high-quality imported ingredients. 2. **Motorino** – A reliable favorite for classic Neapolitan-style pizzas, known for its San Marzano tomatoes and fresh mozzarella. 3. **Little Italy** – Offers a great New York-style thin crust with generous toppings, popular for both dine-in and delivery. 4. **Paisano's** – Famous for its massive, foldable slices and affordable prices, ideal for a casual, hearty pizza fix. 5. **The Pizza Project** – A newer contender with inventive toppings and a focus on dough fermentation, earning a loyal following for its creative flavor combinations.
DeepSeekDidn't name you
Asked: “I'm in Mong Kok, Hong Kong tonight. Recommend 5 Pizza restaurants nearby. Names only, one per line.”
Pizza Hut Paisano's PizzaExpress Pizza Maru Little Italy
DeepSeekDidn't name you
Asked: “Recommend 5 Pizza restaurants in Hong Kong for a special dinner with friends. Names and a one-line reason each.”
Here are 5 pizza restaurants in Hong Kong perfect for a special dinner with friends, each offering a unique experience. 1. **Motorino** – Authentic Neapolitan pizzas blistered to perfection in a vibrant, convivial setting ideal for sharing. 2. **208 Duecento Otto** – Sleek, buzzing atmosphere with inventive, high-quality pizzas and excellent cocktails. 3. **Grissini** – Elegant Italian fine dining featuring a wood-fired pizza menu in a sophisticated, hotel environment. 4. **Fiata Pizza** – Award‑winning, true Roman‑style pizzas with a wonderfully crisp, airy crust in a chic, modern space. 5. **The Pizza Project** – Artisanal, creative toppings on a chewy, sourdough base in a cozy, artsy spot perfect for a memorable night.
DeepSeek · Cantonese (繁)Didn't name you
Asked: “Hong Kong最好嘅Pizza餐廳係邊幾間?請排名列出5間,寫出餐廳名。”
1. Motorino 2. Fiata Pizza 3. Little Italy 4. PizzaExpress 5. Crust
DeepSeek · Cantonese (繁)Didn't name you
Asked: “我今晚喺Hong KongMong Kok,推薦5間附近嘅Pizza餐廳。只需要餐廳名,一行一間。”
PizzaExpress Pizza Hut Domino's Pizza Pizzeria da Michele The Pizza Project
DeepSeek · Cantonese (繁)Didn't name you
Asked: “想同朋友喺Hong Kong食一餐特別嘅晚飯,推薦5間Pizza餐廳,每間一句原因。”
以下是5間香港適合與朋友共進特別晚餐的Pizza餐廳推薦,每間附上一句原因: 1. **Fiata Pizza(中環)** ——正宗拿坡里薄餅,柴火烤製的鬆軟餅底配上頂級水牛芝士,口感層次豐富。 2. **Motorino(灣仔/西貢)** ——充滿意大利街頭風情,招牌「D.O.C.」薄餅以聖馬札諾番茄和帕瑪火腿製成,風味經典。 3. **Pizza Express(中環/尖沙咀多分店)** ——「羅馬薄餅」邊緣酥脆,適合搭配特色雞尾酒,輕鬆氛圍適合朋友聚會。 4. **Bombay Pizza Club(上環)** ——印度風味創意薄餅,如「牛油雞肉薄餅」將香料與芝士完美融合,味蕾冒險之選。 5. **Crust(銅鑼灣)** ——手作酸麵團薄餅,長時間發酵增添層次,配搭藝術品般的擺盤,適合打卡慶祝。
DeepSeek · Mandarin (简)Didn't name you
Asked: “Hong Kong最好的Pizza餐厅有哪些?请按排名列出5家,写出餐厅名称。”
以下是香港广受好评的5家Pizza餐厅排名(基于口碑和风味特点): 1. **Fiata Pizza**(中环) 以正宗那不勒斯风格闻名,手工面团搭配优质进口食材。 2. **Little Napoli**(湾仔) 采用传统意大利窑烤技术,饼底薄脆,酱料浓郁。 3. **Pizzeria Mozza**(尖沙咀) 名厨Nancy Silverton主理,经典纽约风与创新口味结合。 4. **The Pizza Project**(上环) 主打创意意式披萨,季节性食材搭配现烤饼底。 5. **Ado’s Pizzeria**(跑马地) 街坊口碑小店,以酸种面团和本地新鲜配料为特色。 以上排名综合了本地食评、社交媒体热度及顾客评价,建议根据个人口味选择尝试。
DeepSeek · Mandarin (简)Didn't name you
Asked: “我今晚在Hong KongMong Kok,推荐5家附近的Pizza餐厅。只要餐厅名称,一行一家。”
PizzaExpress Pizza Hut Pizza Maru Paisano's Pizzeria Domino's Pizza
DeepSeek · Mandarin (简)Didn't name you
Asked: “想和朋友在Hong Kong吃一顿特别的晚餐,推荐5家Pizza餐厅,每家一句理由。”
以下是5家适合与朋友在香港享用特色晚餐的披萨餐厅,每店附一句推荐理由: 1. **Fiata** – 正宗那不勒斯木火披萨,饼底松软焦香,获国际认证的“真正那不勒斯披萨”体验。 2. **Motorino** – 纽约风格薄底披萨,用料豪迈,招牌“Soppressata”辣香肠款是经典之选。 3. **The Pizza Project** – 创意口味层出不穷(如黑松露蜂蜜),氛围轻松时髦,适合拍照分享。 4. **Pizzeria Mozza** – 名厨Nancy Silverton主理,手工面团与顶级配料结合,精致又满足。 5. **Crust Italian** – 以天然酸种面团为特色,饼底韧劲十足,搭配新鲜水牛芝士,口感层次丰富。

Latest Google reviews

Newest ten: recency, replies, and what guests keep mentioning.

Last review
6 months ago
Reply rate
0/10
Last 10 average
1.9★
★☆☆☆☆ · May 17, 2026No reply

Worst place ever….

★☆☆☆☆ · May 15, 2026No reply

Ah. Disapointed with this place. Its worse than an average european coffee shop. The staff was not nice and they charge you extra 5HK for their bad service. 53HK for a sprite.

★☆☆☆☆ · May 15, 2026No reply

Overpriced drinks and food, a tourist trap. Unprofessional service showing attitude.

★☆☆☆☆ · Apr 17, 2026No reply

Pushy, rude and bad atmosphere.

★☆☆☆☆ · Apr 17, 2026No reply

Scammers, trying to make us pay for drinks we didn’t order. Tried force us pay for more drinks and put pressure on us while there was no one in the cafe. Tbh pretty sad cus the place is nice but people are terrible

Guests keep mentioning

fondue×4spaghetti×5outdoor seating×4risotto×3Sirloin×2terrace×4western menu×2polite staff×3

Open source ↗

Google results for your name

What a guest sees on Google's first page for “BIGPACK Cafe Hong Kong”.

DirectoriesOpenRice#1 · Tripadvisor#4
Press & blogsnone found
SocialInstagram#5
Forumsnone found
Ratings Google showsReviews from the web OpenRice 3.7/5 51 reviews Facebook 4.7/5 39 votes

Rankings this restaurant appears in

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